Shipping & Returns

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. During peak seasons, launches, or promotional periods, processing times may be slightly longer. You will receive an email confirmation once your order has been placed and another when it has shipped.

Shipping Methods & Times

Shipping options, carriers, and estimated delivery times are displayed at checkout and may vary depending on your location. Any delivery estimates are provided by the carrier and are intended as guidelines only. Once your order has left our facility, delivery is subject to the carrier's network and service conditions.

Tracking Your Order

When your order ships, you'll receive a shipping confirmation email with tracking details (where available). It may take up to 24–48 hours for tracking information to update after your order has been dispatched.

Returns Window

We offer a returns window for eligible items that are unworn, unwashed, and in their original condition with tags and packaging intact. The specific return period and any applicable conditions (such as final sale items) should be reviewed in your order confirmation or returns instructions. Returned items are inspected upon arrival before a refund or exchange is processed.

Exchanges

Where available, exchanges are processed as a new order once the original item has been received and approved. Stock availability may change before your exchange is confirmed. If an exchange cannot be completed, we may offer a refund or store credit according to the applicable store policy.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the issue. We will review your case and work with you on a replacement, exchange, or other suitable solution in line with our policies.

How to Contact Us

For any questions about shipping, delivery, or returns, you can reach out through the Contact page on this site. Please include your order number and any relevant details to help us assist you more quickly.

This Shipping & Returns information is provided as a general template and does not constitute legal advice. Specific terms may change over time and may vary by region or carrier.